Happily Adventures After | Home of HAA Disney

Hey Howdy HAA Everyone!

It’s London. Welcome back to Happily Adventures After: Let’s Lead — your home for leadership lessons with a little pixie dust. Today’s focus: a leadership style that defines Disney from the inside out — Servant Leadership.

💡 What Is Servant Leadership?
Servant Leadership flips the pyramid. Instead of asking “How can you serve me?” leaders ask, “How can I serve you?” It’s not about titles — it’s about people.
At Disney, this shows up everywhere: from Cast Members on Main Street to executives backstage.

For me, it’s personal too. I believe true leadership blends servant, transformational, and authentic leadership — serving others, inspiring growth, and leading with honesty.

👏 Cast Members: Servant Leaders in Action

• Cooling Guests Down: Handing out water or towels before guests even ask.
• Helping Lost Families: Personally guiding parents and kids back together.
• Going Beyond the Job: From snapping family photos to covering shifts for teammates.
  These small acts show how service and empathy create magic.

🏢 Backstage Culture: Leading Beyond the Spotlight

• Empowering, Not Micromanaging: Leaders ask, “What do you need to succeed today?”
• Investing in Growth: Programs like the Disney College Program show belief in Cast Members’ futures.
• Creating Belonging: Inclusive spaces ensure every Cast Member feels valued.
  When Cast Members are supported, they pass that joy straight to the guests.

🙌 How to Lead Like a Cast Member

• Ask first: “How can I help?”
• Put others’ needs before your own.
• Celebrate small wins.
• Invite feedback.
• Serve with joy.

🪄 Final Thoughts
Servant Leadership isn’t just a buzzword — it’s a way of life. At Disney, it drives magic. For me, it’s about lifting others, inspiring growth, and leading with integrity.

HAA Disney Podcast – Servant Leadership (Timestamp 49:29- 1:08:57)

Let’s lead with love. Let’s lead with service. And let’s build something magical — together.

What do you think about Servant Leadership? How have you used this in your daily life, in a leadership role or not?

Have a blessed and wonderful day,

London